Privacy Policy

 

Last Updated: 01-03-2025

1. Introduction

Welcome to Vitagreens.my. We respect your privacy and are committed to protecting your data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

2. Information We Collect

We may collect the following data when you interact with our site:

  • Personal Information: Name, email, phone number, delivery address.

  • Order Details: Payment method, transaction history, dietary preferences.

  • Technical Data: IP address, browser type, device information (via cookies).

  • Marketing Preferences: Subscription to newsletters/promotions.

3. How We Use Your Data

Your information helps us:
✔ Process and deliver your orders.
✔ Communicate about your account/deliveries.
✔ Improve our services and website experience.
✔ Send promotions (if you opt-in).
✔ Comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing may occur with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions.

  • Delivery partners to fulfill orders.

  • Legal authorities if required by law.

5. Cookies & Tracking

We use cookies to:

  • Remember your preferences (e.g., login, cart items).

  • Analyze website traffic via tools like Google Analytics.
    You can disable cookies in your browser settings.

6. Data Security

We implement measures (SSL encryption, secure payments) to protect your data. However, no online method is 100% secure—please safeguard your account password.

7. Your Rights

You may:

  • Request access to or deletion of your data.

  • Opt out of marketing emails (via unsubscribe link).

  • Update/correct your account details.
    Contact us at support@eatrasa.com for requests.

8. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For privacy-related questions, email: support@eatrasa.com
Address: IOI Mall Damansara, Persiaran Surian, Tropicana Indah, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.


⚖️ Legal Notes:

  • Compliance: Aligns with GDPR (if serving EU customers) and Malaysia’s Personal Data Protection Act (PDPA).

  • Third-Party Services: Mention any tools you use (e.g., WooCommerce, Mailchimp).

  • Age Restriction: Add “Our services are not intended for users under 13” if applicable.

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